DoorDash deactivation appeal

How the DoorDash appeal works

Written channel only, no call or hearing, so the written appeal carries the whole case. Don't spam status checks.

What a strong DoorDash appeal reads like

Calm, factual, concise: 2-3 short paragraphs. State the exact reason DoorDash cited, answer each point with specific evidence, and own any genuine mistake briefly with the corrective action taken. No anger, threats, or begging on metric cases.

If your appeal is denied

• Wait 90 days and re-appeal with NEW evidence.
• If the background or driving report is wrong, dispute it directly with the company that made it (usually Checkr).
• The law (FCRA) makes them recheck it, usually within 30 days, and the fixed report goes to the platform automatically.
• Fixing a wrong report is often the easiest win there is.
• Binding arbitration (Dasher ICA Section 13, updated May 2026): individual arbitration through JAMS under its Comprehensive Rules (AAA as fallback).
• Required first step: email dasher.informal.resolution@doordash.com with the name, phone, and email on your Dasher account and a description of the dispute; the conference happens within 60 days of your notice.
• If that fails, the formal demand goes by certified mail, return receipt, to General Counsel, 303 2nd Street, South Tower, Suite 800, San Francisco, CA 94107, personally signed.
• Your share of arbitration fees is capped at the court filing fee. (Opting out was mail-only within your first 30 days, to the 2261 Market Street address; email opt-outs do not count.)
• Seattle's App-Based Worker Deactivation Rights Ordinance (Jan 2025, upheld by the 9th Cir.
• 2026) gives 14 days' notice, records access, an appeal, and reinstatement+backpay if unjustified; NYC has narrower food-delivery protections (Dec 2025).

Free guides: what to do if your appeal is denied · how to dispute a wrong background check. If the next step is formal, the escalation packet ($49) writes the documents.