DoorDash: Fraud / abuse (fake deliveries, promo manipulation) deactivation appeal

What this deactivation means

System or investigation flags financial/gaming abuse. Egregious; can deactivate on its own.

Where and when to appeal

The evidence that moves this reason

• Proof deliveries were genuinely completed (photos, GPS, customer confirmations)
• legitimate explanation of promo/referral use
• payout records

The angle that actually works

Attack the specific fraud inference with the hardest objective evidence and a clear, non-defensive account. High-bar cases.

Be realistic: platforms treat this as an objective metric or serious flag and resist reversing it, so the appeal has to be especially well-evidenced and argue causation, not plead.

If DoorDash denies the appeal

Denied: wait 90 days and re-appeal with NEW evidence. If a background/MVR report is wrong, dispute it directly with the screening vendor (usually Checkr) under the FCRA — they must reinvestigate, typically within 30 days, and a corrected report is auto-reported to the platform. This is a report-accuracy fight, not a plea, and is often the most winnable path. Binding arbitration requires first emailing dasher.informal.resolution@doordash.com (60-day informal step, mandatory). Seattle's App-Based Worker Deactivation Rights Ordinance (Jan 2025, upheld by the 9th Cir. 2026) gives 14 days' notice, records access, an appeal, and reinstatement+backpay if unjustified; NYC has narrower food-delivery protections (Dec 2025).