Uber: Low rating (below ~4.6) deactivation appeal

What this deactivation means

Your rolling average fell under your market's minimum (often ~4.6). Rideshare-specific; temporary rating cases run a separate quality track, sometimes gated behind a course.

Where and when to appeal

The evidence that moves this reason

• A recent-trip rating trend showing recovery, 5-star trip counts, written positive feedback, proof you completed Uber's quality course, context on a bounded cause

The angle that actually works

Don't dispute the number; show it's unrepresentative and already reversing. 'My rating dipped because of [bounded cause], my last N trips average [higher], I completed the course.'

This reason is appealable, but only with strong, specific evidence — a generic letter won't move it.

If Uber denies the appeal

Denied: re-appeal with NEW objective evidence (don't resubmit the same text). If a background/MVR report is wrong, dispute it directly with the screening vendor (usually Checkr) under the FCRA — they must reinvestigate, typically within 30 days, and a corrected report is auto-reported to the platform. This is a report-accuracy fight, not a plea, and is often the most winnable path. NYC TLC drivers can demand a free AAA Driver Deactivation Review Panel (highest-yield path; IDG advocate). Colorado's 2026 Deactivation Policy and Seattle's/NYC's ordinances grant appeal rights Uber doesn't advertise. Uber's agreement forces individual arbitration (AAA/JAMS) for most disputes; new drivers have a 30-day arbitration opt-out.