Uber: Driver fraud (inflated trips, fee/promo abuse) deactivation appeal

Independent self-help tool. We are not Uber, not affiliated with Uber, and we never ask for your Uber password.

Check my Uber notice freeFree check first. The full written appeal is $34 flat, with a free rewrite if it's denied.

What this deactivation means

Systems flagged behavior read as gaming pay or promotions. Fraud is Uber's leading cause of the small share of permanent deactivations.

Where and when to appeal

Channel

In-app Review Center, the only official appeal channel. Not email, phone, or a Greenlight Hub visit.

Deadline

No public deadline; submit as soon as you have your evidence.

Decision time

Typically 3 to 7 business days, tracked in the Review Center. Don't follow up before ~3 days.

The evidence that moves this reason

Trip/route/GPS records matching Uber's own data
Receipts for disputed fees
Simple explanations for anything that looks odd (rider detour, closure, glitch)
Historical stats
Screenshots of every in-app delivery photo taken at drop-off (the app sometimes discards photos, and your screenshot is the only surviving proof)

What actually works

Show your trip records match Uber's own data, and explain anything that looks odd (a rider asked for a detour, a road was closed, the app glitched). If the system flagged you by mistake, say so and attach the records that prove it. Lead with your cleanest proof.

Be realistic: platforms rarely reverse this one. Your appeal needs strong proof of what really caused it, not an apology or a plea.

Write my Uber appeal

Denied, or planning the next move? The full guide (re-appeals, report disputes, arbitration) is on the Uber appeal page.