Grubhub: Agreement violation with no incident named deactivation appeal

What this deactivation means

The email only says you materially breached the Delivery Partner Agreement or violated Grubhub's terms, with no order, date, or category. Grubhub's policy ends with exactly this catch-all, and drivers report vague breach emails after fraud-model flags or a burst of cancellations. The real trigger is usually one of the other reasons on this list, so before writing, check the 'Account Violations' screen, search your inbox for earlier warnings, and walk your last two weeks of orders for anything that went sideways.

Where and when to appeal

The evidence that moves this reason

• The full deactivation email, screenshotted
• Your violations screen, even if it is empty, because an empty screen is evidence
• Recent stats and program level
• Your last weeks of orders with anything unusual noted
• Earlier warning or violation emails
• Any case or reference number in the notice

What actually works

Reply asking Grubhub to name the specific conduct and the orders involved; its own policy says drivers get notice of any deactivation, so the request stands on their rules. Then answer the most likely trigger anyway. Walk through your recent record briefly, state plainly that you know of nothing that breaks the agreement, and attach your cleanest proof. Keep it short; a clear timeline beats a long defense.

You can win this one, but only with strong, specific proof; a form letter won't move it.