Amazon Flex: Low standing / reliability (on-time rate) deactivation appeal

What this deactivation means

Amazon's standing system (from Fantastic down to At Risk) tracks Reliability (on-time within 5 min of block start, on-time cancellation 45+ min out) over ~20 blocks. Falling to At Risk from forfeited/late blocks is the single most common trigger (~35% of deactivations).

Where and when to appeal

The evidence that moves this reason

• Standing-dashboard trend screenshots
• Blocks-completed records
• Documentation for legitimate misses (accident/police report, medical/ER note, verified app/GPS outage, connectivity dead-zone screenshots)
• Tenure/volume
• For station failures (cart never staged, staff-ordered returns, weather call-backs), create the evidence AT the station: photo of the empty cart bay or in-app notice, the manager's name, and a support call logged before you leave
• Drivers report these violations surviving even executive escalation when documented only after the fact

What actually works

Your best odds of any category (roughly 60-70% get back on). Own the blocks you missed or ran late on, give the honest reason (a crash, an ER visit, the app going down), and show they're a handful next to months of on-time work. Say what you've fixed, and ask them to weigh your whole history instead of one bad stretch.

Good news on the odds: this is one of the reasons people win most often, when they bring the right proof.